Conversation or voice AI is an artificial intelligence tech that enables people to interact with various advanced chatbots as they would do with other humans.
The technology itself is relatively new, but the progress in its adoption and implementation has been significant. Conversational AI is rapidly improving and is shifting towards B2B, as there are many business opportunities.
To understand exactly how conversational AI can be applied and where it is heading in the future, in this episode of “The Future Of” Jeff is joined by Kane Simms, Founder of VUX World, Roger Kibbe, Senior Developer Evangelist at Samsung Research America, with additional insights from Kim Aspeling, Director of Creative Production at A Million Ads.
Kane Simms: There’s technologies out there that can detect your emotions. Sentiment analysis has existed for quite a long time. Voice biometrics has existed for quite a long time. Speech recognition has existed for quite a long time. It’s just that what’s happened in the last 10 years is that the accuracy level of these technologies has got to a point where they’re actually ready for production.
Jeff Dance: Welcome to The Future Of, a podcast by Fresh Consulting, where we discuss and learn about the future of different industries, markets, and technology verticals. Together we’ll chat with leaders and experts in the field and discuss how we can shape the future human experience. I’m your host, Jeff Dance.