Episode 020

The
Future Of Healthcare

Carlos Sentís, Founder and CEO of World Innovation Alliance, Dr. Brian Jackson, an Associate Professor of Pathology at the University of Utah, Malinda Elien, Senior Technical Project Manager at Fresh Consulting, Dr. Biju Mohandas, Partner and Global Co-Lead of the Healthcare Investment Team at LeapFrog Investments, Marc Kuperstein, Managing Director of Software Development at Fresh Consulting, Ben Heiser, Vice President of Operations and Business Development at Lumicera Health Services, join Jeff Dance to discuss the future of healthcare in ten to twenty years from now, the emerging technologies that will impact healthcare the most, and how to design with more intent to improve the human experience.

Jeff Dance
Founder & CEO, Fresh Consulting
Jeff Dance

Carlos Sentís, Founder and CEO of World Innovation Alliance, Dr. Brian Jackson, an Associate Professor of Pathology at the University of Utah, Malinda Elien, Senior Technical Project Manager at Fresh Consulting, Dr. Biju Mohandas, Partner and Global Co-Lead of the Healthcare Investment Team at LeapFrog Investments, Marc Kuperstein, Managing Director of Software Development at Fresh Consulting, Ben Heiser, Vice President of Operations and Business Development at Lumicera Health Services, join Jeff Dance to discuss the future of healthcare in ten to twenty years from now, the emerging technologies that will impact healthcare the most, and how to design with more intent to improve the human experience.

28:34

Carlos Sentís, Founder and CEO of World Innovation Alliance, Dr. Brian Jackson, an Associate Professor of Pathology at the University of Utah, Malinda Elien, Senior Technical Project Manager at Fresh Consulting, Dr. Biju Mohandas, Partner and Global Co-Lead of the Healthcare Investment Team at LeapFrog Investments, Marc Kuperstein, Managing Director of Software Development at Fresh Consulting, Ben Heiser, Vice President of Operations and Business Development at Lumicera Health Services, join Jeff Dance to discuss the future of healthcare in ten to twenty years from now, the emerging technologies that will impact healthcare the most, and how to design with more intent to improve the human experience.

Carlos Sentis

  • Advocates for practical health education and prevention, proposing a top-100 expert-curated health guide to address the most preventable issues across medical fields using the 80/20 principle.

  • Highlights how emerging technologies—including AI, digital twins, cloud labs, and quantum computing—are driving a revolution in healthcare innovation and accelerating the pace of scientific discovery.

Dr. Brian Jackson

  • Criticizes the healthcare tech industry for prioritizing high-cost innovation over accessibility, noting that essential, older technologies often remain out of reach for many who need them.

  • Observes a cultural shift toward greater patient autonomy, with individuals demanding more control over their health decisions, from direct access to medications to self-managed treatments.

Malinda Elien

  • Stresses the need for inclusive medical device design, ensuring effectiveness across socioeconomic status, geography, gender, and skin tone, especially in a post-pandemic global health context.

  • Emphasizes the potential of augmented reality and remote technologies to improve care in rural and underserved areas, and calls for affordability to meet the needs of aging populations.

Dr. Biju Mohandas

  • Calls for a shift from reactive “sick care” to preventative wellness, empowering individuals as the agents of healthcare through behavior-influencing technologies and mobile tools.

  • Argues that emerging markets may leapfrog traditional healthcare models, using simple but effective digital tools to bridge gaps and manage non-communicable diseases (NCDs) cost-effectively.

Marc Kuperstein

  • Discusses the rise of IoMT (Internet of Medical Things) and how constant data collection via miniaturized devices can enable real-time, remote health monitoring and predictive analytics.

  • Sees AI and data modeling as key to transforming clinical decision-making by identifying care gaps, predicting outcomes, and supporting timely interventions outside of clinical settings.

Ben Heiser

  • Sees immense promise in personalized and preventative medicine, driven by understanding not just genomics but also proteomics and environmental factors to tailor individual care.

  • Urges a shift toward value-based healthcare, where providers are rewarded for outcomes rather than procedures, and stresses the need for cost transparency and economic feasibility of emerging therapies.

Episode Host
Jeff Dance
Jeff Dance
Founder & CEO, Fresh Consulting

Jeff is Founder and CEO of Fresh Consulting. Formerly a Strategy & Operations Consultant at Deloitte Consulting, Jeff brings years of experience in the creative design and digital technology space.